Custom Window Treatments Warranty: Workroom Services Inc(Workroom) custom fabric treatments are guaranteed to be free from fabrication defects for the life of the product provided the product is not incorrectly used and is owned by the original purchaser. This warranty is limited to the repair of Workroom's manufactured products. Workroom maintains the right to determine whether the defect is covered by the warranty and how the fabrication defect will be corrected. Repairs will only be made to meet original specifications of the contract. This warranty does not include conditions or damage resulting from normal wear and tear, sun damage, misuse or abuse, improper cleaning, reinstallation (other than Workroom) or the application of chemicals. Nor does this warranty include collateral cost such as installation by a third party, shipping or maintenance of any product. If client discovers any fabrication defects concerning Workroom products, please contact Workroom within thirty days from the date of product installation. This warranty only applies to request for repair of fabrication defects that are made with in thirty days from the date of product installation. If a fabrication defect is not made within thirty days, Workroom will not be responsible for the fabrication defect repair and will not be liable for any further damage to customers' furnishings and/or the window treatment(s) in question.

Hard Window Treatments Warranties: Workroom offers a one year warranty on parts and labor for products resold by Workroom. The warranty is valid for one full year from the date of invoice. After one year from the date of invoice, standard factory warranties will apply to all resold products, including current market rates for service and repairs. Please contact Workroom for more information on specific products or factory warranties. Repairs will be made on-site whenever possible. If necessary, Workroom reserves the right to repair the product at our facility or any of our vendor facilities. Workroom will make every effort to repair and reinstall the warranted product in a timely fashion. Any labor outside of the warranty period will be provided at a rate of $250 for the first hour and $85 per hour for every additional hour, plus any non warranty parts and materials.

Motorization: All electric motors and electric components are supplied by third party vendors. As a workroom, Workroom does not warranty any electric motors or electrical components beyond the original manufacturer's warranties. All of Workroom's vendors provide varying warranties on their products. For more information on specific vendor warranties and products, please contact Workroom as they are available upon request, or click on the website links below.

Wiring: As a courtesy, Workroom provides customers with pre-wiring guidelines in writing to third party electrical contractors. The guidelines Workroom supplies to customers are furnished by the manufacturers of the motorized units and should be verified by a state licensed electrical contractor selected by the customer and at the customer's own expense. Customer is responsible for ensuring that the selected electrical contractor is licensed. Workroom is not a licensed electrical contractor and is only providing the pre-wiring guidelines as a courtesy. Therefore, Workroom is not responsible for any wiring errors, found in the pre-wiring guidelines and/or errors performed by the customer's electrical contractor, including the positioning of the junction boxes or connections to the motor which may cause damage to the home or motors.

Textiles: Fabrics have inherent characteristics that are out of Workroom's control (i.e., stretching, stiffness, hiking, flaring, dye lots, back light shadows and imperfections). Be aware that no fabric is completely stable and there should be tolerance for small fluctuations in drapery and shade lengths. Window Covering Association of America ("WCAA") standards for manufactured draperies is up to 1/2" of variation from tabled measure. Tabled measure is defined as fabric measured as it lies on a table without stress or constrictions. Drapery fabrics (due to yarn contents, construction, humidity, etc.) will expand or contract under certain atmospheric conditions.

Fading: Workroom does not warranty any window treatments from fading. Please consult with your fabric sales person before purchasing customer's own fabrics. Colored linings supplied by Workroom are made to industry standards and are also subject to fading.

Fabric Backlighting: Fabrics may change in appearance when sun light is directed from the back side of the fabric. We recommend you place the fabric sample in the same light as your final application to determine true appearance.

Final Design/Application: Workroom will not be responsible for the cost of a new window treatment and/or fabric, or other collateral expenses, should the customer not be satisfied with their window treatments and/or fabric selection due to appearance of the final design and/or other variations beyond Workroom's control. Accordingly, please consult with your fabric representative for specific variations before purchasing fabrics.

Additional Services: In the event that a drapery has stretched or shrunk, the seller or purchaser of the fabric would be responsible for necessary adjustments, which typically involves two types of cures: I) On-site hemming services by an independent contractor are available for hire by the seller of the fabric or the homeowner at no expense to Workroom 2) Workroom's installer could possibly re-pin, redress or move the hardware, as needed to make the necessary adjustments. Additional charges will apply for this service.

Delivery Dates: All delivery dates are estimated and subject to arrival of customers own fabrics, as well as possible back orders from Workroom vendors. Workroom reserves the right to amend estimated delivery dates.

Changes: Any changes to an active purchase order must be agreed to by both parties and must be changed in writing prior to the beginning of the window treatment production. Customers must disclose to Workroom architectural changes or additions, such as cabinetry, beams, shelving, crown moldings, etc. prior to the beginning of the window treatment production. Changes will not be made to active purchase orders after Workroom commenced window treatment ~production unless client pays for the cost of associated with requested changes.

Cancellation policy: Custom made products are not subject to cancellation or returns. All of Workroom's products are considered o be custom made

Terms For most orders, a fifty percent deposit payment is due to activate all orders. For Cash On Delivery accounts, payment of the balance due is required prior to installation of the window treatments. For net ten day accounts, payment is due upon invoice -- no later than ten days after installation. For partial or postponed installations due to construction delays, fabric back-orders, client schedule delays, etc., balances will be due for the products that are completed and/or manufactured. Past due balances will be assessed a finance charge of one and a half percent per month. In the event any invoice is not paid when due, and legal action becomes necessary, the prevailing party shall be entitled to their reasonable attorney fees and court costs. It is expressly agreed that if an invoice is not paid and is referred to a third party for collection, the additional cost will be borne by the signer.

Installation: Any valuables or furnishings, such as art, accents, furniture, etc. must be moved out of the installation work area before a Workroom installer arrives for installation.